Follow-ups and renewals
Unpaid premiums in Germany: how §§ 37 and 38 VVG shape your follow-ups
In Germany, statute decides when an unpaid premium ends cover. What §§ 37 and 38 VVG require, the two-week clock, and how a Makler chases on WhatsApp.
Articles: Follow-ups and renewals
Follow-ups and renewals
No premium, no cover: building a reminder calendar for Uganda and Tanzania
Uganda requires the premium before inception; Tanzania voids a policy unpaid after seven days. How a brokerage builds its reminder calendar around that.
Follow-ups and renewals
Ireland’s renewal runway is now eight weeks: a chase plan for brokers
Two notifications, at least 40 working days before renewal. How an Irish brokerage turns the Consumer Protection Code 2025 clock into a chase plan.
Follow-ups and renewals
Collecting premiums yourself: what section 45 asks of a South African brokerage
Written authority, security, a premium-only bank account and returns within 15 days: what a South African brokerage needs before collecting a premium.
Follow-ups and renewals
No premium, no cover: collecting and remitting premium in Nigeria under NIIRA 2025
NIIRA 2025 tightened who may hold a premium in Nigeria and how fast a broker must remit it. The collection sequence, the wording and the records to keep.
Follow-ups and renewals
Asking a client to pay over WhatsApp: bank details, fraud and client money
Bank details in a chat message are how brokers get impersonated. Safe premium reminders, APP reimbursement limits and what CASS 5 risk transfer changes.
Follow-ups and renewals
Disputed debit orders: the 60-day rule and the mandate trail a brokerage needs
Since 13 April 2026 South African banks apply one 60-day debit order dispute window. What it changes for a brokerage that collects or chases premiums.
Follow-ups and renewals
Clearing subjectivities after inception: a chase plan that holds up
Cover incepts subject to a survey, a signed proposal, a sprinkler report. A day-by-day chase plan, what belongs on file, and where WhatsApp actually helps.
Follow-ups and renewals
Commercial lines renewals on WhatsApp: a 60-day playbook for UK brokers
A day-by-day renewal sequence for UK commercial brokers on WhatsApp: when to invite, which documents to chase, premium finance and Consumer Duty checks.
Follow-ups and renewals
Kenya: M-Pesa, the Insurance Regulatory Authority and WhatsApp premium reminders for brokers
WhatsApp premium reminders for Kenyan brokers: the cash-and-carry rule, M-Pesa paybill references, IRA expectations and the Data Protection Act 2019.
Follow-ups and renewals
Premium finance and missed payments: WhatsApp follow-ups that keep cover in place
How UK brokers handle a failed premium finance direct debit on WhatsApp: message sequence, tone, lender steps and the Consumer Duty support outcome.
Follow-ups and renewals
Month-end, paydays and public holidays: when to send premium reminders in Southern Africa
Salary dates, debit order runs and public holidays decide whether a premium reminder works. A Southern African timing guide for brokers using WhatsApp.
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